FAQ

Quick and considerate one-stop service to help customers solve problems.

  • How long does it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on working days.

  • Are you a direct manufacturer or a trading company?

    We are a processing factory, and we also have our own international trade department, we produce and sell ourselves.

  • What products can you provide?

    We mainly produce cleaning supplies and stationery supplies.

  • What application areas do your products mainly involve?

    Our products cover almost the entire cleaning and office application fields, mainly household cleaning, office supplies and other industries.

  • Can you make customized products?

    Yes, we develop and produce products according to the drawings or samples provided by customers.

  • What is the production capacity of your company?

    We have more than 50 injection molding machines and 4 finished product packaging lines, which can produce over 4,000,000 sets per year.

  • How many employees does your company have, and how many are technicians?

    The company has more than 200 employees, including more than 20 professional technicians and more than 10 engineers.

  • How does your company ensure product quality?

    First of all, we will have corresponding inspections after each process. For the final products, we will do 100% full inspection according to customer requirements and international standards; and then there will be special quality management personnel to conduct random inspections.

  • What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.

  • How will the goods be delivered to the customer?

    Usually we ship by sea, because we are in Ningbo, we drive 5 hours from Ningbo port, and sea export is very convenient. Of course, if the customer's goods are urgent, we can also ship by air. Ningbo Airport and Shanghai International Airport are very close to us.

  • Where do your goods mainly export to?

    Our products are mainly exported to the United States, Germany, South Korea, Japan, Spain, Italy, the United Kingdom, France, Thailand, Brazil, Mexico, Saudi Arabia, Dubai and other dozens of countries.